Support
Altamira Support options and support policy
Altamira offerts several support options which will enable you to get the most out of you account as a client or receive any information you require as a prospective buyer. We are firmly committed to ensuring you recieve continued support throughout the lifetime of your useage of Altamira HRM.
If you require assistance in the use of the Altamira HRM platfform you can use the following support options:
Product information
If you require product information be it because you are evaluating Altamira HRM or because you have an existing account you have enquiries about you can contact our sales department using one of the following options:- By phone: +39 02 48.10.04.63 Monday-Friday from 09.00 to 18.00 CET;
- By email: sales@altamira.it
- Form: using our contact form you can find here
Technical support
If you require assistance in the use of the Altamira HRM platfform you can use the following support options:- By phone: +39 02 48.10.04.63. You must have a valid Support Agreement to call a technical support representative on the phone;
- Email us: support@altamira.it. You will receive free email support for the durations of you agreement with Altamira
- Self help: we offer a rich documentation set and a FAQ;
