Support
Explore All the Resources Available to You
For your HR transformation to succeed, great software is only part of the equation. You also need a partner that offers continuous, reliable support.
Altamira gives you everything you need to sustain your HR digitalization project over time: video and written technical guides, a responsive support team available through multiple channels, and dedicated content addressing common questions, security, and compliance.
Rely on our Customer Success Team
Solve any issue quickly with the help of our Customer Success team, which boasts a satisfaction rate of over 90%.
Our specialists are available by email, phone, or ticket request directly within the platform. Their fast response and resolution times set a benchmark in the Italian HR Tech industry.
Learn more about our Customer Success team
Need Help Using the Altamira HRM Suite?
While our platform is designed for ease of use, some advanced activities, such as creating reports or modifying workflows, may require additional guidance.
Visit our Help Center, where you’ll find hundreds of searchable articles, step-by-step guides, and practical tips available directly from Altamira HRM.
You can also take advantage of our video guides, which show all the steps needed to complete tasks on the platform in just a few seconds.
Want to Know More?
HR Tech is a broad field, and our website offers a wealth of resources on key topics.
Explore the FAQ section to learn more about our products and services, pricing, and the benefits of digitalizing your HR processes with Altamira.
You can also visit our Security and Compliance sections for detailed information on how we protect your data and ensure full regulatory compliance.